Email Marketing Executive 

Join a globally renowned brand and shape the future of the customer retention strategy! We are looking for an Email Marketing Executive to play a pivotal role in driving customer loyalty, repeat purchases, and lifetime value through strategic, insight-led CRM campaigns.

Role:

•    Develop engaging, customer-first email content that connects emotionally with our products.
•    Assist in creating an email roadmap to drive engagement with our seasonal offerings.
•    Collaborate with teams to execute impactful campaigns across email, SMS, and on-site messaging.
•    Optimise customer journeys for subscription renewals, product discovery, and promotions.
•    Use customer behavioural data to segment audiences and drive targeted campaigns.
•    Implement automated lifecycle campaigns to enhance retention and customer experience.
•    Drive a test & learn approach, using A/B testing to refine strategies.
•    Analyse performance data to provide insights and continuously improve campaigns.

What We’re Looking For:

•    Marketing degree or 1+ years’ experience in CRM/Email Marketing.
•    Hands-on experience with an ESP (e.g. Ometria, Bloomreach, Klaviyo).
•    Strong copywriting skills, with the ability to craft compelling, on-brand messaging.
•    Experience in lifecycle automation campaigns & segmentation.
•    Organised, detail-oriented, and comfortable managing multiple campaigns.
•    A customer-first mindset, with a proactive and innovative approach.
•    Some exposure to AI-powered email tools is a plus.

What’s in It for You?

•    Generous holiday allowance + birthday off
•    Up to 50% store discount on our products
•    Monthly product allowance
•    Auto-enrolment Pension scheme
•    Access to wellbeing & Employee Assistance Programmes
•    Flexible working opportunities & family-friendly benefits
… And much more!